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Data\nHandling

How Search Quest Investigations LLC collects, uses, and protects your personal information.

Document Type

Privacy Policy

Effective Date

January 1, 2024

Status

Active

🔒

Your Privacy Matters

As a private investigation firm, we understand the importance of confidentiality. We maintain strict protocols to protect all client information and comply with applicable privacy laws.

1. Information We Collect

Search Quest Investigations LLC ("we," "us," or "the Agency") collects information necessary to provide investigative services and operate our business:

From Clients:

Contact information (name, phone, email, address)

Case-related information you provide

Payment information for billing purposes

Communications with our team

From Website Visitors:

Device and browser information

IP address and approximate location

Pages visited and time spent on site

Referral source

During Investigations:

Information gathered is case-specific and governed by the case agreement

All investigation data is handled according to legal requirements

2. How We Use Information

We use collected information to:

Provide requested investigative services

Communicate with clients about their cases

Process payments and maintain accounts

Improve our website and services

Comply with legal obligations

Protect our rights and the rights of others

We do not sell personal information to third parties.

3. Information Sharing

We may share information with:

Service providers who assist our operations (under confidentiality agreements)

Legal authorities when required by law

Courts and legal proceedings as necessary

Professional advisors (attorneys, accountants)

We do not share client information with third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect personal information:

Encrypted communications and storage

Access controls and authentication

Regular security assessments

Employee training on data handling

While we strive to protect your information, no method of transmission or storage is 100% secure.

5. Data Retention

We retain information as long as necessary to:

Provide services and maintain client relationships

Comply with legal and regulatory requirements

Resolve disputes and enforce agreements

Meet business operational needs

Case files are retained according to legal requirements and industry standards.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information

Request correction of inaccurate information

Request deletion of your information (subject to legal requirements)

Object to certain processing activities

Receive a copy of your information

To exercise these rights, contact us using the information below.

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

Maintain website functionality

Analyze website usage

Remember user preferences

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read privacy policies of any sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Contact for Privacy Concerns

For questions about this Privacy Policy or our data practices:

Search Quest Investigations LLC

1467 Union Valley Road

West Milford, NJ 07480

Email: PDejesus@searchquestinvestigationsllc.com

Phone: 862-274-2777

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Material changes will be communicated to clients directly.

Privacy Contact

For privacy-related inquiries or to exercise your rights:

Search Quest Investigations LLC

1467 Union Valley Road, West Milford, NJ 07480

PDejesus@searchquestinvestigationsllc.com

862.274.2777